General Questions

Direct Deposit - How is this done?

Our
banking details are as follow:

  • Bank: COMMONWEALTH
  • Account
    Name: ShopTelco
  • BSB
    Number: 062606
  • Account
    Number: 00661072
  • Please
    enter the Scorptec Payment Reference Number as the reference.
  • Once
    paid you can log into your Scorptec Account and enter the payment details
    to your order, this will help us in identifying your payment.
  • Payment
    must be cleared by our bank before orders can be dispatched or picked up,
    which can take up to 2 working days. Please call to confirm if you are
    unsure.

Can I pay with BPAY?

Yes.
For more information about how to use BPAY, please visit 
www.bpay.com.au/Personal/Pay-bills.aspx

  • There
    is no surcharge for BPAY payments.
  • Our
    Biller Code is: #####.
  • Your
    Reference Number will be given on your order confirmation email.
  • Payment
    must be cleared by our bank before orders can be dispatched or picked up,
    which can take up to 2 working days. Please call to confirm if you are
    unsure.

Do you accept payment via Paypal?

Yes.

  • Paying
    by PayPal incurs zero surcharge on top of your total cost.
  • PayPal
    is Australia’s favourite way to pay online.
  • It’s
    a faster, easier and safer way to make and accept payments online and on
    your mobile phone.
  • PayPal
    will remember and safeguard your BSB and account number, and your credit
    and debit card numbers so you won’t have to type the details each time you
    buy online.

Do you ship internationally?


At this time Shoptelco only ships within Australia.

Contact Details

Contact us

If you have any questions about our products or services please contact using the following contact details:

Mailing address: 1/42 botanical Drive, Labrador, Queensland, 4215
Contact number: 0416 056 500
Email address: contact@shoptelco.com.au
ABN: 79 297 595 681

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What delivery options do we provide?

Shipping via Fast Courier and Australia Post eParcel Deliveries are available Australia wide.

  • We can arrange delivery to Sydney, Melbourne, Brisbane, Perth, Adelaide,
    Canberra, Hobart, Darwin, and to most regional areas.
  • Do note: Eparcel delivery may have longer transit times compared to courier
  • For All Australian locations estimated delivery times please refer to the link
    below:
  • http://www.shopTelco.com.au/about/delivery

Do you accept Credit Card payment over the internet?

Yes.

  • We
    accept Visa and mastercard which will attract a 1.0% surcharge while
    American Express with a 2.0% surcharge
  • The
    surcharge helps to defray the layout cost of providing a secure and
    convenient payment gateway for our customers. Should you wish to avoid a
    surcharge, please use Direct Deposit or Bpay.
  • Your
    payment will be processed securely and verified via Eway or Braintree

What is a CVV?

Visa
and Mastercard cardholders: Turn your card over, look at the signature
box. You should see the entire 16-digit credit card number or just the
last four digits followed by a special 3-digit code. This 3-digit code is
the CVV number / Card Security Code.

  • American
    Express cardholders: Look for 4-digit code printed on the front of your
    card just above and to the right of main credit card number. This 4-digit
    code is the Card Identification Number (CID) that you will enter as the
    CVV. The CID is the four-digit code printed just above the Account Number.

Are the prices quoted on the website GST included?

All prices are in Australian Dollars (AUD) and are inclusive of 10% GST and are available at this pricing within Australia only. Our price list can be accessed on each product page and ShopTelco reserves the right to amend our prices at any time.

What is zipmoney?

• What is zipMoney?
o zipMoney is a simple, convenient and flexible payment option that allows you to buy now and pay later with no credit card required. Once signed up, you can make as many purchases as you like at any of our partner stores, as long as you stay under your credit limit and make your minimum repayments each month. Your personalized zipMoney account puts you in direct control of your online spending, enabling you to purchase or repay as much and as often as you like!
• Who can apply?
o Must be 18 years of age
o Must be an Australian citizen or a resident
o Must be employed in some capacity
• How can I apply?
o Click Apply Now and complete the easy 3 minute application. You’ll be surprised at how simple the process is. Once approved and you accept the terms and conditions, zipMoney will pay Scorptec Computers on your behalf.
• What else should I know?
o Although zipMoney’s interest free plan allows you to shop today without paying anything upfront – it is a loan and must be paid back. Failure to do so could affect your future credit rating. zipMoney’s payment plans are interest free for up to 6 months, but please be aware that interest will start to accrue after the interest free period. You can see your interest free balance, how long it is estimated to take to repay the loan and change your payment schedule in your digital wallet.
• What are the benefits?
o You can buy the goods you want today and pay nothing upfront. By paying with your zipMoney account, you can split the cost of your purchase and pay over time. zipMoney even pays Scorptec Computers on your behalf no money ever changes hands. You’re also provided with a virtual account so for your next purchase, all you need to do is sign-in to your digital wallet, confirm and pay. There’s no more need to use your credit card or seek a loan elsewhere. It’s simple and easy to use.
• What are the fees?
o No deposit, so nothing to pay today A one off establishment fee may apply. Don’t worry this is added to your interest free balance. Please see your application and contract for details. Minimum monthly payments apply. See your contract and application for details. An interest free period of up to 6 months, after which interest will accrue at the standard annual percentage rate A small monthly admin fee of $4.95 (only payable if a balance is owing) Please refer to your contract, terms and conditions for further information. Â There is a 1% surcharge fee applicable to this payment method.
• Where can I find out more?
o For more information, please visit our Customer FAQ page here Terms and Conditions Available to approved applicants only. Minimum monthly repayments are required, see your contract for details. Paying only the minimum monthly repayment amount will not pay out the purchase within the interest free period. Any balance outstanding at the expiry of the interest free period will be charged interest at the standard annual percentage rate, currently 23.9%. A one off establishment fee applies, see your contract for details. A Monthly Account Service Fee of $6.00 (when balance owing) apply. Terms & Conditions apply and are available on application. Credit provided by zipMoney Payments Pty Limited (ABN 58 164 440 993, Australian Credit Licence Number 441878). Visit wwww.zipMoney.com.au to find out more.